Q: Do you offer wholesale?

A: Yes, but to retail outlets only and a minimum purchase is necessary.  It is a business ambition of Organika Gems to supply retail outlets, but due to the handcrafted nature of the jewellery this will be limited in volume.  Please email us for further details.

Q: Do you make to order?

A: I can design custom jewellery to your specification, so if there is a certain bead or style you do not see, please let me know and I will do my best to suit your requirements.  Wedding day pearls are a speciality!

Q: What is the jewellery made from?

A: All the jewellery on this website is made using semiprecious and precious stones, freshwater and saltwater pearls, and mother of pearl shell.  The exact content of any given item will be clearly described alongside the picture.

Q: What is the jewellery strung on?

A: The jewellery is strung on nylon coated multi-thread stainless steel wire with a minimum breaking strength of 5kg.  Where an item is strung on elastic, Organika Gems uses extremely strong 1mm wide single strand elastic, not the multi - thread elastic which has a tendency to fray and break.  

Q: What is the silver metal made from?

A: Silver.  There are 3 types of silver that we commonly use:
1: Sterling silver which has a purity of 925 parts per 1000.
2: Bali silver which is commonly oxidised to give it an antiqued effect.  Bali silver is at least as pure as sterling silver.
3: Thai silver which is between 925 parts to 999 parts per 1000 silver.

Q: How do I clean my jewellery?

A: To keep your jewellery looking like new it is important to clean it regularly.  This is best done using a soft cloth such as a silver cloth and no cleaning products.  A gentle rub over will do the job.  Never dip your jewellery in cleaning solutions as many stones are porous and unsuitable for that type of cleaning.  If necessary your jewellery can be washed in warm water using a little washing up liquid.  Please make sure you rinse well and leave to dry on a soft towel.  Your piece will need to be buffed with a soft cloth to remove residual water marks.

Q: What happens if my jewellery breaks?

A: Keep all the pieces!  If it has broken through wear and tear and it is still possible to repair it we will, free of charge.  If additional stones or silver are required, they will be supplied at cost.  Very rarely a piece of jewellery may break very quickly because of a rough edge on one of the stones rubbing the wire - if this is the case the piece will be re-made not using the offending stone at no cost to you.

Any other questions, please feel free to email me and I will do my best to answer them.